CORPORATE OFFICES and CALL CENTERS
São Paulo - Rio de Janeiro / SP-RJ / Brazil

ABN AMRO was established in Brazil in 1917, having now over 28,500 employees maintaining 5400 branches and mini-branches servicing 9.7 million retail clients and over 3,500 corporate clients, including 400 of the largest corporations in Brazil, being the fifth largest privately owned bank by total assets and the second largest foreign bank in the country. Since 1998 ABN AMRO has been acquiring local banks such as Banco Real, Bandepe and Sudameris. The corporate culture of ABN AMRO in Brazil includes initiatives such as: social-environmental policy when making decisions on loans, the ?Real MicroCrédito? (providing financing for small businesses and entrepreneurs) and the implementation of the Ethical Fund (the first Social Responsible Investment fund in Brazil).

At this client we develop e series of activities, since 2003, such as: space planning, project management, process management, construction management, standards definitions and master plans. This is done in all office buildings, most of which are concentrated in São Paulo, but also in other places such as Rio de Janeiro, Belo Horizonte, etc. In total we have done over 100.000,00 m2 in project and construction management. This includes mainly corporate offices, but also call centers and special projects. We also give in-house support, with people working at the client in facility management support activities. Special projects include VIP areas, Training areas, Decompression areas in Call Centers, etc.